BagelSea
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Last updated: July 2026

Refund Policy

This page is maintained by BagelSea, operated by Shanghai Joly Moment Digital Technology Co.,Ltd.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

The 30-day window applies from the date of the initial purchase or the most recent renewal charge.

How to request a refund

Refunds are processed by our online reseller and Merchant of Record, Paddle.com. To request a refund, visit https://paddle.net and sign in with the email address used at checkout — you can view your invoices and start a refund request directly.

You can also email us at hello@bagelsea.com with your order details and we will help forward the request to Paddle.

How refunds are issued

Approved refunds are returned to the original payment method used at checkout. Depending on your bank or card issuer, it may take 5–10 business days for the amount to appear on your statement.

Once a refund is issued, the associated subscription will be canceled and access to paid features will end at the end of the current billing period, unless otherwise stated.

Cancellations

You can cancel your subscription at any time from your account settings or via paddle.net. Cancellation stops future renewals; you keep access to paid features until the end of the current billing period.

Contact

For any questions about this policy, contact hello@bagelsea.com. We aim to respond within 2 business days.

Need help?

Visit paddle.net to request a refund, or email us at hello@bagelsea.com.